SHIPPING & RETURNS

Shipping Policy

WE SHIP WORLDWIDE

 

We are based in China.

 

Shipping to European countries --- €15 --- 5-7 working days

 

Shipping to the rest of world --- €20 --- 7-10 working days

 

Free shipping for orders over €150

 

Once your order has shipped, you will receive an email confirmation of shipment that includes a tracking number and a link to track your package.

 

All orders are shipped within 72 hours Monday-Friday.

 

Tracking numbers are updated in 2 business days of placing your order, If you have not received an email with the tracking number after 2 business days, feel free to contact us.

 

 

Most of the orders we ship directly from China, that may incur additional customs duties or value-added tax. Unfortunately, we are not responsible for covering this cost.

 

 

If you refuse your shipment or are unable to retrieve your package, you are responsible for the original shipping charges, any import fees, duties or taxes that are incurred, and the cost of the returning the package to 3KASHAM. The amount will be deducted from your refund. In the instance that the return fee exceeds the amount of your order, the package will be abandoned and you will not be refunded.

 

 

 

Return & Exchange Policy

Returns and exchanges are accepted within 14days of delivery.

 

The buyer is responsible for the return shipping cost and the original shipping cost are not refundable.

 

Items must be unused, unwashed, and in the same condition that you received them including all original tags and labels attached in order to be refunded. 

 

Items purchased on SALE with any additional discounts cannot be returned 

 

If you received a damaged or incorrect item, please contact us immediately.

3KASHAM will provide a free exchange or full refund for defective items when notified within 7 days of receipts, provided the items are unused, unwashed, with all original tags and labels attached.

 

 

PLEASE CONTACT US for Cancellations and Returns 

 

 

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